• Obtain Location of Underground Gas and Electric Lines:
  Before Digging, call: 811
• Report Damage to Underground Gas and Electric Lines:
  Telephone: (210) 353-HELP (4357)
  Toll Free: (800) 870-1006
  TDD for Hearing-Impaired Customers (210) 353-2224
• Report Gas or Electric Trouble (All Hours):
  Telephone: (210) 353-HELP (4357)
  Toll Free: (800) 870-1006
  TDD for Hearing-Impaired Customers (210) 353-2224
• Report Tree Trimming Around Power Lines:
  Telephone: (210) 353-2222
  When Planning New Construction, Service and Meter Installations:
  Telephone: (210) 353-4NEW (4639)
  TDD for Hearing-Impaired Customers (210) 353-2224
• When Planning Upgrades, Change Positions, or Reroute of Existing Services:
  Telephone: (210) 353-3333
  To Order Meter Sockets and/or Meter Enclosures:
  Telephone: (210) 353-2734
  Pick up Equipment at 100 Gugert St. (210) 353-4008.
• Request CPS Energy Inspections on Transformer Slabs and Ductline Installations:
  Telephone: CPS Energy Customer Services Representative whose name and telephone number is on the CPS Energy Job Sketch, or call (210) 353-3373. (24 hours notice required.)
  

NOTICE
Texas Revised Civil Statutes, Article 1436c, forbids the operation of equipment or machines or any part of such equipment or machines within ten (10) feet of any high voltage lines. Satisfactory, mutual arrangements should be made between the owner or operator of the lines and the persons responsible for the work to be done. Contractors and owners of the work are responsible for making these arrangements for the safety of their workers. Noncompliance with this law can result in both civil and criminal liability. To arrange for the lines to be de-energized, temporarily relocated, or covered, telephone CPS Energy at (210) 353-3333 during normal business hours.