The front side includes billing information specific to your account
1. Customer service and contact information - This includes our phone numbers, mailing address and web address.
2. Customer Service Address – The location of the home or facility where you receive energy.
3. Customer number - This is your specific number with your account information.
4. Current account balance and due date - Information regarding the amount you currently owe, the date it is due, and the amount you will pay if payment is received after the due date.
5. Your Electric Use - This graph shows how much electricity you used over the past 12 months in kilowatt hours (kWh). Interested in lowering this number by becoming more energy efficient?
6. Your Natural Gas Use - This graph shows your natural gas use over the past 12 months. If you do not have gas service, your statement may include a monthly message here. More about natural gas
7. Account Comparison Summary - 'Current Month' represents the current billing cycle, while 'Previous Month' shows the last month's billing cycle. 'Last Year' shows your consumption from this time last year.
8. Billing Summary - A quick overview that includes: your previous month's balance and payments or adjustments made; current charges for gas and electricity; total charges for additional services from CPS Energy (such as Windtricity or All Nite Security Light); and charges from the City of San Antonio (such as Garbage Collection Services and Environmental Service Fee).
9. Information - This box includes important messages or tips for our customers.
10. Donation for REAP (Residential Energy Assistance Partnership) - Write in an amount here if you would like to make a tax-deductible donation to support needy families who require assistance in paying their utility bills. Learn more about REAP
11. Current Account Balance and Due Date - Information regarding the amount you currently owe and the date it is due for payment.
12.Total Amount Enclosed - The amount of payment you are making on your current bill.