Are you having trouble paying your bill? If you need help, financial assistance is available through the Residential Energy Assistance Partnership (REAP). This program helps disadvantaged elderly, disabled and low-income customers with small children pay their CPS Energy bill.

CPS Energy’s annual commitment to REAP is $1 million in direct customer assistance. The City of San Antonio and Bexar County are responsible for the distribution of REAP funds to qualifying individuals and families (learn more about REAP Inc). REAP recipients are eligible for financial assistance twice a year (up to $400 per year) -- once during the heating season and again during the cooling season.

To qualify for REAP, you must:

• Be at or below 125 percent of the federal poverty level and must be experiencing a financial hardship.
• Have children 3 years of age or younger.
• Be elderly, handicapped or require critical-care equipment.
• Be a resident of San Antonio or Bexar County.

If you qualify and would like to receive REAP assistance, contact the City’s Department of Community Initiatives at 207-7830 or Bexar County’s Department of Community Resources at 335-6770 (on Tuesdays after 9:00 a.m.) for an appointment. Or request an application by mail by writing to: 233 N. Pecos #590, San Antonio, Texas 78207.

Interviewees will be asked to present proof of income, hardship and number of family members. Recipients receive credit on their CPS Energy utility bills as well as information about CPS Energy programs on weatherization, low-cost/no-cost energy efficiency, senior-citizen aid and critical-care assistance.