The following criteria must be met before CPS Energy can deem your site "job ready" and begin the installation of gas and electric distribution systems for your project:

1. We must have your tax identification number on record, a completed online application, and all of the elements included in your job package.
   
   
2. Your job site must be ready for new service installation as follows:

• The service route must be free of debris and interference for a minimum 10-foot width, between the transformer or secondary enclosure and meter locations, as well as a 15-foot radius around the secondary enclosure or transformer source.
  NOTE: CPS Energy will install the gas and electric service to a home if there is clear 10 footpath free of any obstacles to perform the trenching. If the property has any of the following conditions stated below, please contact a New Service Delivery information development specialist at (210) 353-4639 to coordinate the service route and meter location before installation of any electrical wiring or gas piping.
  NOTE: All CPS Energy services must be installed prior to pouring driveways, sidewalks or patios when they are located in the design route, or a 6-inch conduit sleeve will be installed by the customer for each utility service. A 4-inch schedule 40 or 80 PVC conduit sleeve will be needed for the gas service pipe.
• The service route must be within 6 inches of final grade.
• The electric meter loop must be installed, including meter can, service raceway, main disconnect, switches, and load wires connected to meet CPS Energy standards.
• The service raceway is to be installed from the meter socket to the final grade and secured with two 2-hole pipe straps to the finished wall.
• The gas house pipe connection is stubbed out 26 inches above final grade.
• Gas and electric service locations should be clear of water and drain lines. If there is a conflict, the customer is responsible for any damages that may occur to all privately owned underground facilities and systems (including but not limited to water services, culverts, irrigation systems, drain pipes, septic lines, and underground wiring).

If you have a question about new service delivery, call an Information Development Specialist at (210) 353-4639 or send them an e-mail according to your job location:

• Northeast, Northwest, or Southeast quadrant of the service area, please e-mail NSD Information Development Team – Northeast, Northwest, Southeast.
• Southwest quadrant of the service area, please e-mail NSD Information Development Team – Southwest.
• Unsure of the service area you are in? View our color-coded map for assistance.