Crews have worked throughout the day to restore power to customers who experienced outages as a result of Tropical Storm Hermine. The storm brushed through the San Antonio area Tuesday with winds as high as 60 mph, knocking down tree limbs and power lines located nearby.

Crews are addressing storm-caused outages by restoring areas with high volume outages first and then working their way to more isolated outages. This is a high-wind and flood producing storm that’s affecting not only us but our surrounding neighbors and communities stretching all the way to the coast. Customers are asked to be patient. We are making every effort to get anyone who is without power back online as soon as possible.

We also want to stress the need for safety.  Please stay away from any downed electrical lines. TREAT THEM AS IF THEY ARE LIVE AND DON’T TOUCH THEM FOR ANY REASON. Also, be cautious of downed trees and any that may appear to be unsafe to be near.

If you have lost power, turn off all lights and electrical equipment to avoid a power surge when your power comes back on.

Unfortunately, we do not know at this time how long it will take to restore all of the power in our community. It depends on the repair needed. For example, repairing a fuse or a line may take a matter of moments once a crew arrives on scene. However, a transformer problem could take hours. 

Dozens of circuits have been affected by this storm. Each circuit can power anywhere from 1200 to 2500 homes.  Once that one circuit is repaired, lights will come on in many homes.  Again, we are working as fast and safe as possible.  We appreciate your patience and support of our safety priority.